Contacting a Patient: If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page. To send a card, gift or flowers to a patient, please mail to:
Patient Name (Patient Room Number)
c/o VA Medical Center, 2300 Ramsey Street, Fayetteville, NC 28301
To locate an inpatient or request their phone number, dial the Medical Center Operator at (910) 488-2120 or 1-800-771-6106.
To Schedule Appointments: Call Open Access Scheduling at (910) 488-2120 ext. 5647 or 1-800-771-6106.
Health Benefits Office: For questions about enrollment or VA benefits, call the Health Benefits office at (910) 488-2120 ext. 7016.
Telephone Care: For medical advice, questions about medication or to schedule a non-urgent appointment, call Telephone Care. Your location determines which number to use.
Fayetteville Metro Area: (910) 488-2120 and ask for the operator
Outside of Fayetteville, NC calling area: Toll-free 1-800-771-6106
Eye Clinic: (910) 488-2120 ext. 5690
Dental Clinic: (910) 488-2120 ext. 7029
Prosthetics: (910) 488-2120 ext. 7018
Tele-Health: Programs include Tele-Retinal, Tele-Dermatology, Home Telehealth and clinical video Tele-Health. Call the Facility Telehealth Coordinator, Betty J. (BJ) Farmer at (910) 482-5161 or ext. (910) 488-2120 ext. 5161.
Minority Veterans Program Coordinator: The MVPC helps minority Veterans identify health care programs and services unique to eligible minority Veterans. The MVPC also advocates on behalf of minority Veterans by identifying gaps in health care service to improve access to care in the Fayetteville VAMC and Community Based Outpatient Clinics. Contact Donald Barnes at (910) 488-2120 ext. 5455 or (910) 751-5833 or email Donald.Barnes
Former Prisoners of War (FPOW Advocates) James Neal - (910) 482-5146 or email: james.neal@va.gov or Dr. Charles Ellis - (910) 488-2120 ext 5180 or email: charles.ellis3@va.gov
MyHealtheVet: To register for MyHealtheVet, please visit the web site www.MyHealth.va.gov or call Tom McCaffery. My HealtheVet is a safe, secure web site providing Veterans online access to their medical records, labs, appointments and provides access to email your provider 24/7. Call Fayetteville VAMC MyHealtheVet Coordinator at (910) 488-2120 ext. 5266
Patient Representatives: If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page. (910) 488-2120 ext. 7968 or ext. 7077.
Compensation and Pension Program: To speak with a representative in the Compensation and Pension office, call the Medical Center at (910) 488-2120 ext. 5180 or toll free at 1-800-771-6106.
Release of Information: If you need to get information from your medical records, please contact our Release of Information Office at (910) 488-2120 ext. 7020.
Privacy and Freedom of Information Act (FOIA) Office: If you have any privacy concerns or would like to submit a FOIA request, please contact the Fayetteville VAMC Privacy and FOIA Office at (910) 488-2120 ext. 7019. To submit a FOIA request, please email vhafncfoia@va.gov
Vision Financial Federal Credit Union: Call (910) 488-1240 Mon-Fr 8:00am-5:00pm www.vffcu.org
News Media: Members of news media should contact the Fayetteville VAMC Public Affairs Officer, at (910) 488-2120, ext. 5991.
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