Fayetteville VA Med Ctr to Open Temporary Clinic in Jacksonville Sept. 29 to Improve Access to Care - Fayetteville VA Coastal Health Care System
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Fayetteville VA Coastal Health Care System


Fayetteville VA Med Ctr to Open Temporary Clinic in Jacksonville Sept. 29 to Improve Access to Care

September 24, 2014

FAYETTEVILLE, N.C. – Plans are on track to open a new temporary VA clinic in Jacksonville, Sept. 29

Two weeks ago, Fayetteville VA Medical Center officials announced the signing of a two-year lease with an additional year renewal option for property at 306 Brynn Marr Road. The 3,700-sq ft. space will be used to provide to immediate primary care services to Jacksonville area Veterans who have been waiting for health care services.

“With this lease, we’re targeting VA resources to a community that frankly Veterans are waiting too long for the high quality care they’ve earned and deserve,” Elizabeth Goolsby, Medical Center Director said. “This will help get Veterans into a primary care clinic. We intend to staff each location with two providers and their associated team members, under VA’s Patient Aligned Care Teams (PACT) model.”

PACTS, consisting of a health care provider, registered nurse, licensed practical nurse and a medical support assistant, generally can accommodate around 1,200 Veterans per team.

Fayetteville VAMC officials expressed confidence wait times will decrease once the new temporary clinic opens and the veterans waiting for primary care services in Jacksonville will receive care quickly.

With the new providers coming on board, the clinic will gain an increase in capacity of about 2,000 additional NEW patients to enroll and get their health care from VA, Director Goolsby said.

“More importantly, this will also allow Fayetteville VAMC to offer an earlier appointment to those with existing appointments scheduled beyond 30-60-90 days if they need or desire one,” Goolsby added. Veterans scheduled to receive care at the new Bryn Marr location have been notified by Fayetteville VAMC staff.

Veterans who would like additional information or transfer to the clinic can call Carol Hardy, administrative officer, Jacksonville CBOC, (910) 353-6406.


For more information, contact the Fayetteville VAMC Public Affairs Office at (910) 488-2120 Ext. 5991 or email jeffery.melvin2@va.gov.