Fayetteville VA Coastal Health Care System
Fayetteville VA Medical Center emergency care services temporarily transition to urgent care center
September 18, 2014
FAYETTEVILLE, NC – Due to contract provider staffing issues with the contractor currently operating the Fayetteville VA Medical Center (FNCVAMC) Emergency Department, (ED) effective Friday, September 19, VA is temporarily converting the ED to a 12-hour daily (8 a.m. to 8 p.m.) Urgent Care Clinic (UCC) until issues are resolved. Other functions of the Fayetteville Medical Center will proceed as normal and those services will not be interrupted.
“The Fayetteville VAMC has traditionally relied on local community hospitals as health partners and will continue to collaborate closely with these hospitals to assure that our patients receive seamless care when we are not able to serve them at our facility,” said Elizabeth Goolsby, Medical Center Director. “Ensuring high quality care is always at the forefront of facility decisions and this change will ensure that Veterans continue to receive the high quality care they have earned and deserve.”
VA will be reaching out and communicating directly with Veterans regarding these changes.
All Veterans reporting to the Fayetteville VAMC’s UCC will be triaged and given the appropriate care. The UCC will operate from 8 a.m. to 8 p.m., seven days a week with ancillary service such as laboratory and x-ray facilities and will treat patients without a scheduled appointment who are in need of immediate attention for an acute medical or psychiatric illness or minor injuries. Patient care will not be available in the UCC after 8 pm.
Currently, the Fayetteville VA Medical Center is not accepting ambulances and ambulances will be directed to local hospitals. Depending on a Veterans’ eligibility, coverage for the care provided may be covered.
All Veterans who are having a medical emergency such as stroke or heart attack should call 911. If you are having an emergency such as a stroke or heart attack and are taken to another hospital by ambulance, have the hospital contact the local VA as soon as possible. The number for the local hospital to call is 1-800-771-6106 ext 7002 or 1-800-936-7540.
Fayetteville VAMC is committed to serving Veterans in Southeastern North Carolina and continues to expand patient aligned care teams within primary care, behavioral health services, telehealth services, home-based primary care, and health promotion and disease prevention programs.
For further information please contact 1-800-771-6106 ext 7002 or 1-800-936-7540.