Blitz planned to end C&P backlog - Fayetteville VA Coastal Health Care System
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Fayetteville VA Coastal Health Care System


Blitz planned to end C&P backlog

March 4, 2011

FAYETTEVILLE, N.C. – VA medical centers across the region will be coming together March 7-11 to help break the backlog of Compensation and Pension examinations currently in the system.

At the Fayetteville VAMC, there are more than 3,000 exams waiting to be completed.  During the Blitz week, 80 percent of Fayetteville's operations will be dedicated to C&P exams, to include those at the Hamlet, Wilmington and Jacksonville Community Based Outpatient Clinics. 

Providers and other personnel from medical centers across the VA's Mid-Atlantic Health Care Network will also be in Fayetteville to assist with those exams in a network-wide effort to eliminate the backlog.  Veterans with regularly scheduled non-emergent appointments for that week have already been notified that their appointments would be moved to other dates to accommodate the C&P exams.

While the majority of providers will be working with the C&P exams, there will still be clinics available for patients whose appointments were not canceled due to the nature of the treatment or exam needed.  Patients can also call their primary care provider or come into the hospital or CBOC, as there will be some "drop-in" appointments available.

Like many areas of the country, VA medical centers throughout the region have experienced a high-volume of requests for C&P exams.  These exams are used to determine levels of disability and com¬pensation due to medical conditions associated with military service and should be accomplished within 30 days from the date VHA receives the exam request.

"Our charge is service to Veterans and we intend to meet our commitment with all of the resources we have," said Network Director Daniel Hoffmann. "My intention is to continue the effort until the number of Veterans waiting more than 30 days for an exam is zero."

Each medical center in the network is ensuring that extra trained and certified staff will be on hand to conduct the examinations.  Veterans awaiting C&P exams are being contacted to schedule appointments.

There are many contributing factors for the backlog, including the recent approval of the new presumptive conditions tied to Agent Orange. This ruling alone enabled more than 200,000 Veterans nationwide to open new claims and required VA to re-adjudicate previous¬ly denied claims for Ischemic Heart Disease, Parkinson's disease, Hairy Cell or other B-cell Leukemia's.  The Mid-Atlantic region, and North Carolina in particular, has experienced sustained and dramatic Veteran popula¬tion growth often tied to the fact that this region is home to some of America's largest military in¬stallations.

Completed exams will be forwarded to the appropriate Veterans Benefits Admin-istration Regional Office where specialists will make determinations and mail notifications to the Veterans. VBA Regional Offices are located in Roanoke, Va.; Winston-Salem, N.C., or Huntington, W. V.

C&P Blitzes are also scheduled for April 11-15 and May 9-13.

Veterans or family members with questions about claims should call 1(800) 827-1000, or log on to  Veterans with questions about their appointments can call the medical center at (910) 488-2120 0r (800) 771-6106.


Media members with questions about this release should contact Ed Drohan, Public Affairs Officer at, by calling (910) 488-2120, ext. 5991 or cell phone (910) 224-2214.