Fayetteville VA Coastal Health Care System
**Update: Mandatory Masking for all who enter a VA facility - Screening and Temperature Checks - Reopening Information - COVID-19 Testing More Details
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.
For the latest coronavirus information: Visit the CDC website.
Face-to-Face Appointment Update
When will we reopen our face-to-face services?
We have been actively planning our phased approach for reopening face-to-face services that were put on hold to prevent the spread of COVID-19 in the early stages of the pandemic. Due to the increased cases of COVID-19 in Southeastern North Carolina, our facilities are not ready to resume face-to-face services just yet.
Reopening criteria that align with VA, federal, state, and the White House must be met before reintroducing selected services, such as a decline in COVID-19 for 14 days. Unfortunately, we are not there in our region yet.
Once we have met the reopening criteria, we will start reopening services in a phased approach.
In the meantime, we are actively learning and watching other VA facilities that are reopening sooner. Facility leadership will continue to keep Veterans informed about when it is safe for the facility to begin expanding care. Safe care is our mission and our continuing commitment to every Veteran every time.
We encourage our Veterans to call the call center or email their primary care team via secure messaging on MyHealtheVet to schedule a telehealth appointment to review their needs.
UPDATE*** COVID-19 Screening and Manditory Masking:
- All individuals that enter any VA facility are required to wear a face mask, and will be pre-screened for COVID19. To include Veterans, employees, visitors, volunteers, and contractors.
- No entry of anyone who is ill with seasonal flu or COVID-19 symptoms, including: fever, shortness of breath, coughing.
- Individuals suspect of COVID19 will be redirected to a secondary screening outside the facility to determine the next clinical steps.