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Fayetteville VA Medical Center

 

Current Operating Status

Situation Update

As of Wednesday, September 19, 2018 3:42 PM EDT

Here is the latest information about Fayetteville VA and associated sites of care Hurricane Florence operating status as of Wed,  Sept 19, 2 PM.

Please see below for clinic operations as of today:

  • Jacksonville CBOC (Henderson Drive, Brynn Marr, and Josh Court) closed thru Thurs, Sept. 20.
  • Jacksonville Camp Lejeune locations (IDES & Hadnot Clinic) closed thru Thurs, Sept. 20.
  • Wilmington Health Care Center closed thru Fri, Sept. 21.
  • Brunswick County CBOC closed thru Thurs, Sept. 20.
  • Robeson County CBOC closed, Wed, reopen Thurs, Sept. 20. 
  • Hamlet CBOC open.
  • Goldsboro CBOC open.
  • Sanford CBOC open.
  • Fayetteville VAMC inpatient operations, Urgent Care Center and ancillary services open year-round.
  • Fayetteville Health Care Center, Fayetteville Rehabilitation Clinic and Fayetteville Dialysis Center open.
  • Fayetteville NVCC and Fiscal staff located in Public Works Commission Building report to FVAMC Ramsey St Main Campus
  • Patients and staff alike, please exercise caution and place safety first.
  • Staff check with supervisory chain for questions.

    click here to see FVAMC Hurricane Florence Sites Status


PATIENT PRESCRIPTION REFILLS:

Veterans: What should you do if you are out of my medication or are having a hard time getting your medication refilled during Hurricane Florence?

  • First, call either your local VA pharmacy (Fayetteville VA pharmacy is 910-488-2120 ext. 7045) or the national pharmacy call center at 1-866-400-1243 to understand your options.
  • Another possibility, if safe, is to go to your VA pharmacy or the nearest VA facility for assistance if it is safe for you to travel there.
  • If accessing VA resources is not a safe option, VA’s emergency pharmacy contract through Heritage Health Solutions may be able to assist you during this emergency only. You must have an active refill, your prescription cannot be a controlled substance and your medicine must be on the VA National Formulary list https://www.pbm.va.gov/NationalFormulary.aspFollow the below directions during the hours of operation for Heritage Health Solutions: Monday-Friday 8 a.m. -10 p.m. and Saturday 11 a.m.-4 p.m. EST.
    1. During Heritage Health Solutions hours, please bring your prescription bottle, your VA ID card, driver’s license, and the phone number for Heritage Health Solutions (1-866-265-0124) to a big chain retail pharmacy, such as Walgreens, Walmart, CVS, or a big chain grocery store like Publix.
    2. Tell the pharmacist your situation and ask them to contact Heritage Health Solutions (1-866-265-0124) to see if you are eligible to fill your prescription under the state emergency relief program.
    3. The retail pharmacy and Heritage Health Solutions will determine your eligibility and resolve any billing concerns at this time.
    4. IF you are denied for any reason, please call 1-866-400-1243 for the pharmacy care line.

Urgent Community Appointments
Please call 910-488-2120 for assistance if you have questions about an urgent Care in the Community appointment, such as dialysis, and are unable to get there

Also check our FaceBook page, https://www.facebook.com/ FayettevilleVAMC/ for updates. 
 
For shelter information please call 211 or 1-888-892-1162. For website information for shelters and other emergency info go to www.ncdps.gov and drivenc.gov  Also, download the ReadyNC app for up to date info. #ncwx #veteransinfo #HurricaneFlorence

Facility Status

Parent Facility
Fayetteville VA Medical Center Normal Hours
Outpatient Clinics
Brunswick County CBOC Closed
Due to Hurricane Florence, our coastal outpatient clinics are closed with reopening dates TBD based on factors like weather, road and facility condition as well as water and utility availability. Please consult our Facebook and internet sites for changes or updates as available.
Dialysis Center Normal Hours
Fayetteville VA Health Care Center Normal Hours
Goldsboro CBOC Normal Hours
Hamlet CBOC Normal Hours
Jacksonville CBOC Closed
Due to Hurricane Florence, our coastal outpatient clinics are closed with reopening dates TBD based on factors like weather, road and facility condition as well as water and utility availability. Please consult our Facebook and internet sites for changes or updates as available.
Robeson County CBOC Normal Hours
Sanford CBOC Normal Hours
Wilmington Health Care Center Closed
Due to Hurricane Florence, our coastal outpatient clinics are closed with reopening dates TBD based on factors like weather, road and facility condition as well as water and utility availability. Please consult our Facebook and internet sites for changes or updates as available.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-800-771-6106
  • Change Your Appointment: 910-488-2120 or 1-800-771-6106
  • Media Inquiries: 910-488-2120 x5991
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 910-488-2120 or 1-800-771-6106
  • Pharmacy Refill: 910-488-2120 x7045 or 1-800-771-6106 x7045
  • Staff Locator: Not Available
  • Telephone Care: 910-488-2120 or 1-800-771-6106

For questions call Fred Williams, Emergency Manager,

910-488-2120 ext. 7322

ATTENTION MEDICAL CENTER EMPLOYEES:

Please complete the FEMA online courses for ICS 100, 200, 700 & 800 at http://www.fema.gov/training

Notify Fayetteville VAMC Emergency Manager that you have completed the courses. Also remember to review the Emergency Management Program from your computer desktop.

Emergency Email Updates

Get emergency information in your inbox: